IT Service Management Requires Broad-Based Training

February 28, 2015ITIL Training

The literature of the IT Service Management Forum declares that: “Providers of IT services can no longer afford to focus on technology and their internal organization; they now have to consider the quality of the services they provide and focus on the relationship with customers.” This is something to keep in mind if you have … Read More

Upcoming: International IT Service Management Conference and Exhibition

February 12, 2015ITIL Training

Starting the day after Valentine’s Day, you can show your love for the IT industry by attending the 2015 International IT Service Management Conference and Exhibition at the Bellagio Hotel in Las Vegas. Running from February 15 to 18, the conference will feature well over a hundred programs, workshops, and speeches offering advice, insight, and … Read More