The literature of the IT Service Management Forum declares that: “Providers of IT services can no longer afford to focus on technology and their internal organization; they now have to consider the quality of the services they provide and focus on the relationship with customers.” This is something to keep in mind if you have … Read More
Month: February 2015
Where Your Colleagues Aren’t Going, That’s Where You Are
Previously on this blog, we talked about how an understanding of the conditions at your company or in your industry can be a major determining factor in deciding upon the types of software training courses, or online IT training courses, or business analyst training you should seek out to put yourself in a position of … Read More
Upcoming: International IT Service Management Conference and Exhibition
Starting the day after Valentine’s Day, you can show your love for the IT industry by attending the 2015 International IT Service Management Conference and Exhibition at the Bellagio Hotel in Las Vegas. Running from February 15 to 18, the conference will feature well over a hundred programs, workshops, and speeches offering advice, insight, and … Read More
Help Firms Recover from Data Overconsumption
Businesses’ emphasis on data has grown steadily and considerable in recent years, leading to what some people regarded as over-consumption of data in 2014. At IT Business Edge, Loraine Lawson predicted that this pattern would lead to a change in 2015, a sort of “data hangover” as businesses come down from the previous year’s data … Read More
Where Your Company’s Going, That’s Where You’re Going
When it comes to planning your training in the IT field – whether it’s business data analyst or project management training, or specific software training courses – it is obviously important to maintain sharp focus on the current status of your career and how that measures up against your long-term goals. But it’s also important … Read More